process

The mobile audience is now twice as big as desktop. Does your organization’s design process reflect that mobile is now your primary platform?

Only 2 out of every 1000 mobile web users ever tap a custom share button. Don’t even bother including them in mobile sites except when users are coming from a social network.

Brad Frost just published his marvelous book Atomic Design, and it was my honor to pen the foreword with our friend and collaborator Dan Mall.

In an interview, Josh Clark previews his keynote for the Delight conference, explaining why magic yields more imaginative interfaces than technological inspiration.

Entertainment Weekly has a new responsive mobile website. Here’s a behind-the-scenes look at how we built it.

Smashing Magazine published The Mobile Book this week. I was honored to contribute the book’s final chapter about designing for touch.

New hybrid keyboard-touch laptops and tablets have changed the game. When any desktop machine could have a touch interface, we have to proceed as if they all do.

We designed the responsive mobile website for People Magazine. Here’s how we did it and why.

Back! Done! Cancel! Save! Mobile apps sport a bevy of buttons to dismiss a view, but their proper placement isn’t always obvious. Here are the general rules to follow.

The history of New York City’s aggressive grid of city streets offers plenty of lessons for digital designers.

Jakob Nielsen’s dubious mobile website guidelines make the mistake of assuming that there’s such a thing as “this is mobile content, and this is not.”

Designers often conflate device context with user context—or worse, with user intent. “This is mobile, so they’ll never want to do that.” ”This is mobile, so it’s aimed only at users on the go.” Friends, this is hooey.

The good folks at O’Reilly interviewed me this week about how new technologies change how we should think about interface design as both consumers and designers.

If you want to take advantage of the new iPad’s gorgeous screen (and of course you do), every image you push down the wire is about to put on a ton of weight. That has implications in lots of places and for lots of people.

Big changes are afoot in the new Twitter app for iPhone, with both good and bad things happening with the app’s gesture interactions. Here’s a hard look.

In an interview with Webdesigner Depot, I shared some future-friendly thinking about adapting to the needs of a whole universe of connected devices.

I thought my first CNN appearance marked the next generation of a new device. Instead, it was an unwitting tribute to Steve Jobs. Rest in peace, Steve, we miss you.