process
art
Gotta Have a Helipad: Banality and Betrayal in Design
A neighborhood landmark gets a garish transformation, and thoughts wander to designer responsibility and online communities.
customerservice
Understanding the Piano
User communities own and define technologies as much or more than the inventors. A piano from 1817 is the perfect example.
ew.com
Ancient Architecture: The Gods Are in the Details
An Acropolis visit is an object lesson in the value of quiet design decisions amid colossal projects.
bigmedium
Your Word Processor Is Distracting You
I kicked Microsoft Word to the curb seven years ago, and my plain-text world has been more productive ever since.
money
Currency Usability: Show Me the Money
Currency may well be the most important travel interface. In that match-up, Europe wins the coin toss against the US, whose coins border on the unintelligible.
art
Vu Magazine: Photos, Robots and Cutting-Edge Design
I expected nostalgic photos, but instead got insight into how technology works to spark design innovation.
art
MoMA Lesson #2: Interface Design and the Path of Least Resistance
Audio-obsessed museum visitors prefer to listen to their audio guides rather than look at the art, revealing a lesson in interface design.
process
Walk a Mile in Their Knees
An “empathy suit” helps designers discover how well their creations work for aging customers. Are there clues here for software and web developers, too?
process
MoMA Lesson #1: Story-Driven Design
An architecture exhibit offers some useful usability lessons for web and software designers.
ew.com
Why Simple Is Complicated
Don Norman despairs that simple doesn’t sell, and the blogosphere reacts. What makes simplicity so difficult?
inspiration
Inspiration, Far from the Computer
When designer’s block strikes, hit up Mother Nature. You’ll be surprised what you might learn.
art
Design Inspired by Natural History
Color me morbid, but I’ve got this minor fascination with the visual trappings of 19th-century anatomical science.