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customerservice

Scared Sandwich
business

Future of Web Apps: Finding Light in Dark Times

An uncertain economy makes it a good time for web workers to return to good-for-the-web core values.
La Poste - Heat-map grid close-up
business

Follow the Grid, Skip the Lines

My post office features a clever heat-map grid to announce slow and busy hours. A perfect idea for the web.
Paris - Gendarmes
bigmedium

Controlled

Your faithful correspondent fell under the browbeating eye of authority on a few recent and essentially trivial occasions, making me think a bit about the effects of control, rule enforcement and tone in my own work.
Coffee Cup
business

Paper Cup? Five Bucks, Please

When behind-the-scenes systems replace common sense and customer expectations. A parable at the coffee stand.
New Yorker - What's New?
customerservice

Understanding the Piano

User communities own and define technologies as much or more than the inventors. A piano from 1817 is the perfect example.
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  • Designing for Touch, by Josh Clark
  • Tapworthy: Designing Great iPhone Apps, by Josh Clark

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  • Interface and experience design
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Big Medium
22 South Pack Square
Suite 201
Asheville, NC 28801

josh@bigmedium.com
(401) 339-3381

Big Medium is the design studio of Josh Clark and friends.
Big Medium is a Global Moxie company.
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