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Flight attendant in uniform
design

Airlines Redesigning Uniforms Find Out How Complicated It Is

The New York Times considers the commitment, iteration and heavy testing that goes into the design of airline uniforms.
Microsoft Surface Studio PC
process

Surface Deep

Microsoft’s unconventional Surface Studio PC emerged from design process that is equally unconventional (but shouldn’t be).
data

So We Redid Our Charts…

Video analytics provider Mux overhauled their data visualizations and shared the process.
design system

A Working Pattern Library

Ethan Marcotte on tailoring a pattern library to the habits of the people who use it.
Dan Mall UXPin
design system

On Design Systems: Dan Mall of Superfriendly

Dan shares insights about building design systems like true products.
You Keep Using That Word
process

MVP: I Do Not Think That Word Means What You Think It Means

“Minimum viable product” somehow got corrupted to mean ”the crummiest thing we can get away with taking to market.” Use the real MVP to make better products and reduce risk.
ai

The Future of the UX Designer

Designer Anton Sten ponders the future role of digital designers in a world of more and more Alexas, Siris, and other non-visual interfaces.
design

Plainness and Sweetness

Frank Chimero mulls the beauty of the plain and the normal in design.
sentient design

Algorithm-Driven Design: How AI is Changing Design

Designer Yury Vetrov collected a wide-ranging set of design projects and tools where bots are the designers.
Notification - photo by Ognian Mladenov
usability

Notification System Design (99+)

Quora designer Henry Modisett shares perspectives on the unique challenges of designing effective, respectful notifications.
Twitter attack (photo by Alex Ingram)
mobile

No Share Buttons on Mobile Sites (Except This One Weird Case)

Only 2 out of every 1000 mobile web users ever tap a custom share button. Don’t even bother including them in mobile sites except when users are coming from a social network.
Technology is not neutral—Cennydd Bowles
IxD17

Let's Make the World We Want To Live In

At Interaction 17, we took a hard look at the role and responsibility of designers for helping to craft a good society.
work

Hire Us

We specialize in the strategy, process and production of big design. We can help you design exceptional online experiences, understand AI and emerging technology, build your design system, and transform your digital organization.
A List Apart illustration
touch

How We Hold Our Gadgets

An excerpt from Josh Clark’s book Designing for Touch explores how we grip different devices, revealing the ergonomic demands of touchscreen interfaces.
Designing for Touch
books

Designing for Touch

Josh’s latest book hands you the best design patterns and interactions for modern interfaces.
Phone vs whale
life

Connected // Disconnected

The best technologies disappear into the environment to minimize distraction from the content or experience at hand. Yet we design for distraction, and we call it engagement. When you say “engagement,” I now hear “theft of attention.”
Josh Clark and his many, many devices
multidevice

Leaping the Gap Between Devices

As devices multiply, the new opportunity is less about designing individual screens, and more about designing interactions between the devices.
The Mobile Book
books

The Mobile Book

Smashing Magazine published The Mobile Book this week. I was honored to contribute the book’s final chapter about designing for touch.
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