Slack and the Decline of Bots
After customers found Slack bots hard to use, the company added traditional UI elements to bolster the bots’ simple vocabulary and hard-to-remember “slash commands.”
AI Dungeon is a pretty astonishing example of generative fiction—in the form of old-school text adventure game.
Facebook Gives Workers a Chatbot to Appease That Prying Uncle
Facebook sent employees home for the holidays with robot talking points for their families.
AI First—with UX
AI assistants have trouble understanding user context, Mike Loukides writes, and that’s a tasty UX problem.
Uncovering Voice UI Design Patterns
Design consultancy Cooper is sharing their emerging best practices for voice interfaces.
The Surprising Repercussions of Making AI Assistants Sound Human
Wired’s Elizabeth Stinson considers whether we really want human personality from our bots—or whether it’s just unhelpful misdirection.
The Humans Hiding Behind the Chatbots
Bloomberg peeks in on the tedious worklife of humans pretending to be robots pretending to be humans.
Facebook’s Perfect, Impossible Chatbot
Facebook is prototyping its omniscient bot by powering it with people, the MIT Technology Review reports.
It’s Not Their Pop Idol, but a Bot
A New York Times story about chatbots and the music industry uncovers a few promising signals about bots.
Can Amazon's Alexa Be Your Friend?
Alexa is designed for emotional connection. That can backfire.
Chatterbot Chit-Chat: Siri vs Eliza
Jordan Mechner had the inspired idea of introducing Apple superbot Siri to classic chatterbot Eliza.