Fin researcher Genna Bridgeman shares practical findings about how AI interactions are affected by social expectations of the specific communication channel.
Jorge Arango explores what it means for machine intelligence to be “used well” and, in particular, questions the current fascination with general-purpose, open-ended chat interfaces.
After customers found Slack bots hard to use, the company added traditional UI elements to bolster the bots’ simple vocabulary and hard-to-remember “slash commands.”