MS Copilot Flying Straight Into the Mountain

AI agents have lately captured the industry’s imagination (and marketing communications) in recent months. Agents work on their own; they set and pursue goals, make decisions about how to achieve them, and take action across multiple systems until they decide the goal is complete. Vaclav Vincalek ponders what happens when anyone can create and set these loose.

Now imagine that anyone in the organization will be able to create, connect, interact with a ‘constellation of agents.’

Perhaps you don’t see this as a problem.

That only means that you were never responsible for technology within your organization.

Maybe you had a glimpse in the news about all the latest threats from viruses, phishing or other various forms of hacking. Every IT department is trying to stay above water just to safely run what they have now.

These departments are managing networks, firewalls, desktops, laptops, people working remotely, integrating applications, running backups and updates.

The list is longer than you can imagine.

Thanks to Microsoft, you will add to the mix an ability for anyone in the company to automate any task to ‘orchestrate business processes ranging from lead generation, to sales order processing, to confirming order deliveries.’

What could possibly go wrong?

Look at the person sitting in the cubicle next to you (or in the next square on your Zoom call).

Would you trust the person with any work automation, or do you still question that person’s ability to differentiate between a left and right mouse click?